Effective Date: [February 17th, 2026]
This Privacy Policy explains how Pacific Shores Research Group, LLC, a California limited liability company doing business as Policy Lab (“Policy Lab,” “we,” “us,” or “our”), collects, uses, discloses, and protects information about you through our website, products, and services (collectively, the “Services”) or when you otherwise interact with us.
Each time you use the Services, the current version of this Privacy Policy will apply. If we make changes, we will update the Effective Date above. In some cases, we may provide additional notice, such as by adding a statement to our homepage.
We encourage you to review this Privacy Policy regularly to stay informed about our information practices and the choices available to you.
1. Consent
By accessing or using the Services, or by submitting information to Policy Lab, you consent to the collection, use, disclosure, and transfer of your information in accordance with this Privacy Policy and as permitted or required by law.
Subject to legal and contractual requirements, you may refuse or withdraw your consent for certain purposes by contacting us. If you refuse to provide or later withdraw consent, you acknowledge that we may not be able to provide you, or continue to provide you, with some or all of the Services.
2. Information We Collect
A. Information You Provide to Us
We may collect information you voluntarily provide, including:
- Name
- Email address
- Phone number
- ZIP code or general location
- Age or date of birth (where requested)
- Gender (where requested)
- Distance willing to travel (where requested)
- Health-related information you choose to provide
- Information submitted through forms, assessments, screening tools, or other interactive features
- Communications you send to us
Health-related information may include information about your health and wellness, health issues, symptoms, conditions, medications, or treatment history, to the extent you choose to provide it.
B. Information Collected Automatically
When you access or use our Services, we may automatically collect information about you, including:
Log and Usage Information
We may collect information related to your access to and use of the Services, including browser type, access times, pages viewed, referring pages, and IP address.
Device Information
We may collect information about the device you use to access the Services, including hardware model, operating system, unique device identifiers, browser type, internet service provider, language preferences, and mobile network information.
Location Information
We may collect approximate location information based on your IP address. If you enable location permissions, we may collect more precise location information.
C. Cookies and Similar Tracking Technologies
Like many websites, we may use cookies, pixels, web beacons, and similar technologies to:
- Enhance or personalize your experience
- Understand how visitors use our Services
- Measure performance and engagement
- Maintain and improve site functionality
- Support advertising and marketing activities (where applicable)
You can set your browser to reject cookies or delete cookies manually. However, disabling cookies may limit functionality.
We may combine information collected via cookies and similar technologies with information you provide directly.
D. Information We Collect from Other Sources
We may obtain information from third-party sources and combine it with information collected through our Services. For example, if you access certain features through a social media login, we may receive limited information in accordance with the third party’s authorization procedures.
3. How We Use Your Information
We may use information we collect to:
- Provide educational resources related to conditions, treatments, and clinical research
- Provide search tools to help users discover clinical trials and research opportunities
- Evaluate and improve the Services
- Respond to inquiries and communications
- Send administrative messages (such as confirmations, updates, or notices)
- Personalize content and user experience
- Analyze site usage, engagement, and performance
- Maintain internal records and backups
- Comply with legal obligations and enforce agreements
- Prevent fraud, misuse, or unauthorized access
- Provide marketing or promotional communications (where permitted by law)
- Create aggregated or de-identified information for analytics, operational, or business purposes
4. Health-Related Information and Privacy
Policy Lab may collect health-related information that you voluntarily provide in connection with your interest in learning about treatment options or clinical research opportunities.
Policy Lab is not a healthcare provider and is not a “covered entity” under the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”). However, we implement administrative, technical, and physical safeguards designed to protect health-related information in a manner consistent with applicable privacy and security standards.
If you submit health-related information through the Services and request to be contacted about clinical research opportunities, you authorize Policy Lab to share your information with research organizations, study sponsors, healthcare providers, or other relevant partners for the purpose of evaluating your potential eligibility.
Once shared with third parties, your information will be subject to the privacy practices of the receiving organization.
5. How We Share Information
We may share information as follows:
A. With Research Organizations and Partners (When You Express Interest)
If you submit information through the Services for the purpose of exploring clinical research opportunities, we may share your information with research organizations, sponsors, or partners who may contact you regarding eligibility or enrollment.
B. With Service Providers
We may share information with third-party vendors and service providers that perform services on our behalf, such as hosting, analytics, security, communications, customer support, and site maintenance.
C. With Advertising and Analytics Providers
We may share information with analytics providers and, where applicable, advertising partners to measure performance, improve user experience, and support marketing activities.
D. For Legal and Compliance Purposes
We may disclose information if required by law, subpoena, court order, or legal process, or if we believe disclosure is necessary to protect rights, safety, or prevent fraud.
E. In Connection with Business Transfers
We may share information in connection with a merger, acquisition, reorganization, sale of assets, or similar business transaction.
6. Compensation Disclosure
Policy Lab may receive compensation from research organizations, sponsors, or partners in connection with certain referrals or introductions.
Compensation does not guarantee eligibility, enrollment, or acceptance into any clinical trial or research opportunity. Eligibility and enrollment decisions are made solely by the research organization, sponsor, or study team.
7. Communications and Telephone Numbers
You may provide your telephone number as part of registration, assessments, or other features.
You understand and agree that Policy Lab may contact you via phone call, SMS/text message, or email for purposes including:
- Service-related communications
- Follow-up related to your submitted information
- Notifications about new clinical research opportunities
- Marketing or promotional communications (where permitted by law)
You may opt out of promotional communications at any time by following the instructions provided in the message or by contacting us.
8. Data Security
Policy Lab takes reasonable measures designed to protect information collected from or about you from accidental or unlawful destruction, loss, unauthorized access, use, modification, interference, or disclosure.
However, no method of transmitting information over the internet or storing information is completely secure. Accordingly, we cannot guarantee absolute security.
9. Data Retention
We may retain personal information and health-related information for as long as necessary to:
- Provide the Services
- Maintain records
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
- Prevent fraud or misuse
Information may exist in backup storage even after it has been removed from active systems.
10. Children Under 13
Policy Lab complies with the Children’s Online Privacy Protection Act (“COPPA”) and is not intended for use by children under 13 years of age.
We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided personal information, we will take steps to delete such information.
If you believe a child under 13 has provided personally identifiable information to us, please contact us.
11. Foreign Users and International Transfers
If you are outside the United States, by using the Services, you consent to having your information transferred to, stored, and processed in the United States or other locations where we or our service providers operate.
12. Your Choices and Rights
Policy Lab offers you choices regarding the collection, use, and sharing of your information.
A. Rescinding Consent
You may request that we stop collecting, using, and/or disclosing your information by contacting us. However, this may limit your ability to use certain Services.
B. Requests for Access, Correction, or Deletion
In applicable jurisdictions, you may have the right to request access to, correction of, or deletion of information we have collected from you.
We may retain certain information as permitted or required by law, including to:
- Comply with legal obligations
- Prevent fraud or misuse
- Complete transactions or provide Services
- Maintain security and integrity
- Debug or repair systems
- Maintain internal records
To submit a request, contact: privacy@policylab.us
13. California Privacy Rights (CCPA/CPRA)
If you are a California resident, you may have rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act (“CPRA”), including:
- The right to know what personal information we collect and how it is used
- The right to request deletion of personal information
- The right to correct inaccurate personal information
- The right to opt out of the sale or sharing of personal information
- The right to limit the use of sensitive personal information (where applicable)
- The right to not be discriminated against for exercising privacy rights
You may submit a request by contacting privacy@policylab.us.
14. European Union / UK GDPR Rights
If you are located in the European Economic Area (“EEA”), the United Kingdom, or Switzerland, you may have rights under the General Data Protection Regulation (“GDPR”), including:
- The right to access your personal data
- The right to correct inaccurate data
- The right to request deletion
- The right to restrict processing
- The right to object to processing
- The right to data portability
- The right to withdraw consent
To exercise these rights, contact: privacy@policylab.us
15. Additional Data Collection Choices
Tracking Technologies
You can set your browser to refuse all or some cookies or alert you when cookies are being sent. If you disable cookies, parts of the Services may not function properly.
Location
You may disable location services in your device settings. Opting out may limit location-based features.
Promotional Emails
You may opt out of marketing emails by using the unsubscribe link in the email.
16. Do Not Track Signals
Your browser settings may allow you to transmit a “Do Not Track” signal. Our Services do not currently respond to “Do Not Track” signals.
To learn more, visit www.allaboutdnt.com.
17. Changes to This Privacy Policy
We may update this Privacy Policy periodically. The Effective Date at the top of this page indicates when it was last revised.
18. Contact Us
If you have any questions about this Privacy Policy, or would like to exercise your rights, contact us at: